Back to Guides
freezereasy

How to Defrost Your Freezer Properly

3 min read2-4 hours

Tools You'll Need

  • Towels
  • Cool box or bags (for food)
  • Plastic spatula (optional)
  • Bowl of hot water

Ice buildup in your freezer isn't just annoying – it makes your freezer work harder, uses more energy, and reduces storage space. Regular defrosting keeps everything running smoothly.

When to Defrost

You should defrost your freezer when:

  • Ice buildup is more than 5mm thick
  • The door doesn't close properly
  • You notice frost on frozen items
  • Every 6-12 months as maintenance

If you have a frost-free freezer, you shouldn't need to manually defrost. If ice is building up in a frost-free model, something's wrong – the auto-defrost system may have failed.

Before You Start

Plan ahead: Defrosting takes 2-4 hours. Choose a time when you can manage your frozen food.

Prepare for the mess: You'll need towels to catch water as the ice melts.

Step-by-Step Guide

Step 1: Empty the Freezer

Remove all frozen food and place in:

  • A cool box with ice packs
  • Insulated bags
  • Your neighbour's freezer (if they're kind!)
  • A bathtub (will stay cold for a few hours)

Step 2: Turn Off the Freezer

Unplug the freezer or turn off at the wall. Prop the door open.

Step 3: Protect Your Floor

Lay towels on the floor in front of the freezer. Place a shallow tray or baking sheet on the bottom shelf to catch water.

Step 4: Speed Up the Process

Natural method: Simply leave the door open and let the ice melt naturally (2-4 hours).

Faster method: Place bowls of hot (not boiling) water inside the freezer and close the door. Replace the water every 15 minutes. This creates steam that melts ice faster.

Never use a knife, ice pick, or sharp object to chip away ice. You risk puncturing the freezer walls and damaging refrigerant pipes.

Step 5: Remove Loose Ice

As ice begins to melt and loosen, you can gently remove large pieces by hand or with a plastic spatula.

Step 6: Clean the Interior

Once all ice has melted:

  1. Wipe down all surfaces with warm water and a mild detergent
  2. Wipe dry with a clean cloth
  3. Leave the door open for 15 minutes to air dry

Step 7: Restart the Freezer

Close the door, plug in or switch on, and let the freezer cool down for at least 30 minutes before adding food.

Step 8: Return the Food

Check your frozen food – anything that's completely thawed should be cooked or discarded, not refrozen.

Preventing Ice Buildup

  • Don't leave the door open: Every time warm air enters, moisture freezes
  • Check the door seal: A worn seal lets in warm air constantly
  • Don't put hot food in: Let food cool to room temperature first
  • Cover liquids: Open liquids release moisture into the freezer

Signs of a Problem

If ice builds up quickly even after defrosting, you may have:

  • A faulty door seal
  • A blocked drain hole
  • A failing auto-defrost system
  • Thermostat issues

These require professional diagnosis. Get a fixed price quote for expert repair.

How Often Should You Defrost?

| Freezer Type | Frequency | |--------------|-----------| | Manual defrost | Every 3-6 months | | Semi-automatic | Every 6-12 months | | Frost-free | Never (unless malfunctioning) |

Was this guide helpful?

Still Having Problems?

Our engineers can diagnose and fix the issue for you.